Extremely professional, pleasant and reasonable. Their service was seamless and they were a pleasure to work with, arriving on time and doing a wonderful job delivering our new washer/dryer while removing the old one. I can not recommend them strongly enough. Thank you for being such a wonderful and dependable company. update 04/11/2023: Today we had an issue with our dryer and they came over to take care of it right away. Even though we were lucky that they were in the area, I still am extremely pleased with their customer service and the fact that they care!
Milad Bozorgnia 4/11/2023
Thank you for taking time to share your experience with others.
Shopped online, used the chat feature which worked great, then switched to telephone. Kim was very helpful and was my contact person for the whole process. The delivery went smoothly, arrived at the expected time with a phone call 20 minutes prior. The delivery staff was very professional and installation was fast. Really a stress free process, excellent communication and good availability of products too.
Gail Cloutier 6/12/2023
Thanks for sharing your experience!
I have used Daves for a number of years both in Boothbay and at Sugarloaf. They have always done a fabulous job with both sales and service but today they topped it all in a different way. I ordered a dishwasher to replace a broken one that was 12 years old and had been repaired once already. I figured it wasn't worth fixing at that age. When removing the water line I realized there was a secondary shut off valve further down the line that had been turned off. Turning that on solved the problem. When I called to tell them I didn't need the new dishwasher that had been special ordered and was already loaded on the truck and out for delivery they were completely understanding and showed absolutely no frustration in their voices at my stupidity. They are just a great company to work with for a lot of reasons !!!
Doug Gardner 7/6/2023
Thanks! We hope to see you again soon!
My refrigerator suddenly died yesterday after only 5 years. I called Dave's at 9 AM and the repairman was here by 11:15. Unfortunately, my fridge had fallen prey to a problem that has apparently become common in the brand after 5-6 years of use. I was at the store by 1 PM, chose a new fridge, and it was delivered today. I can't imagine a better customer service experience.
Denise D. 7/12/2023
We appreciate you!
We recently had a heat pump installed and they did a great job. I was very impressed, Zack, Denver and Brock were very professional and a class act. The job was completed in just a few hour. They cleaned up after the job was done everything looked great. I would high recommend having Dave's for your heat pump needs.
Cathy M. 10/19/2023
We appreciate your business!
I have no other way to say this. The two technicians that showed up to fix my clothes drier are two of the best technicians I have ever encountered! Tough job done quickly, efficiently and in short order!!!!
John Gove 11/28/2023
Thanks for sharing your experience!
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