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3.4 | 149 Reviews

30 cu. ft. Smart Refrigerator with Craft Ice™

LG

*In Stock items may not always be available in our storefront but they are just a click away. Please call ahead for an In Stock item.

Available in 2 Color(s)

Features

  • 30 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Customize the height of the Door-in-Door® adjustable shelves to match your needs
  • Convert from fridge to freezer, and back, with a touch. Choose from five temperature settings.
  • Fit your biggest pitcher into the tall ice and water dispenser and fill it up hassle-free

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 70.25"
  • Depth: 38.125"
  • Energy Star Rated: Yes
  • Refrigerator Size: 29.5 (cu. ft.)
  • Fresh Food Capacity: 17 (cu. ft.)
  • Freezer Capacity: 8.9 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

This item has purchase restrictions.

We currently only offer this product for purchase within 100 miles of our store. Questions? Contact us for more information.

 
Image Feature

Smart Learner Intuitive Performance

Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Image Feature

Dual Ice Maker with Craft Ice™

LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3,4

Watch Video

Image Feature

Let ThinQ be your guide

Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Image Feature

Stock up and save trips to the store

With 30 cu. ft. of more usable space 2 , you can save time and stock up on your club store fresh and frozen faves in one trip with room to store them all when you get home.

Image Feature

Reach Favorites Fast and Fit More

Offering quick and easy access to favorite foods, the popular Door-in-Door® design gets even better with adjustable bins that smoothly glide up and down to fit snacks and drinks of all sizes.

Image Feature

Fridge or Freezer - You Decide

MAX out your space with more room for fresh or frozen foods with the versatile Full-Convert Drawer™. Choose from 5 temperature settings to create optimal storage for wine, deli items, cold drinks, meats and seafood, or frozen favorites. Flexibility to convert from fridge to freezer and back again with just a touch. Fit everything from your latest grocery run to that oversized ice cream cake. Adjustable dividers keep everything neat and organized.

Watch Video

Smart Learner Intuitive Performance Part of the ThinQ® app, Smart Learner analyzes habits to anticipate temperature, ice & energy needs.

Dual Ice Maker with Craft Ice™ LG's exclusive Craft Ice™ slow melting round ice maker automatically makes batches of three ice spheres per day without the work of time consuming molds. Give your beverages the perfect ice for next level entertaining, from craft cocktails & whiskey to soft drinks, lemonade, even iced coffee. To get even more Craft Ice™, activate Craft Ice+ in the ThinQ® App to make slow-melting ice twice as fast. 3,4

Let ThinQ be your guide Connect your appliance to your smartphone with the ThinQ app. Get notifications about usage, maintenance suggestions, plus early diagnosis for repairs. 1 SHOW ME MORE

Stock up and save trips to the store With 30 cu. ft. of more usable space 2 , you can save time and stock up on your club store fresh and frozen faves in one trip with room to store them all when you get home.

Reach Favorites Fast and Fit More Offering quick and easy access to favorite foods, the popular Door-in-Door® design gets even better with adjustable bins that smoothly glide up and down to fit snacks and drinks of all sizes.

Fridge or Freezer - You Decide MAX out your space with more room for fresh or frozen foods with the versatile Full-Convert Drawer™. Choose from 5 temperature settings to create optimal storage for wine, deli items, cold drinks, meats and seafood, or frozen favorites. Flexibility to convert from fridge to freezer and back again with just a touch. Fit everything from your latest grocery run to that oversized ice cream cake. Adjustable dividers keep everything neat and organized.

Features

  • 30 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Customize the height of the Door-in-Door® adjustable shelves to match your needs
  • Convert from fridge to freezer, and back, with a touch. Choose from five temperature settings.
  • Fit your biggest pitcher into the tall ice and water dispenser and fill it up hassle-free
  • Dual ice makers automatically produce ice, including slow-melting Craft Ice™, so you never run out
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
Capacity
Freezer (cu.ft.) 8.9 cu.ft.
Refrigerator (cu.ft.) 17 cu.ft.
Total Capacity (cu.ft.) 29.5 cu.ft.
Convenience
Auto Closing Door Hinge Yes
Child Lock Yes
Door Alarm Yes
LoDecibel™ Quiet Operation Yes
Sabbath Mode Yes
Temperature Controls Electronic/Digital
Cooling
Door Cooling+ Yes
Evaporator 2
Fresh Air Filter Yes
Linear Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling Plus™ System Yes
Temperature Sensors 9
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 38" x 73" x 40"
Counter Depth No
Depth (Total with Door Open) 50"
Depth with Handles 38.13"
Depth without Door 31"
Depth without Handles 35.75"
Door Edge Clearance with Handle 4.63"
Door Edge Clearance without Handle 2.25"
Height to Top of Case 69.13"
Height to Top of Door Hinge 70.25"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 357 lbs. / 381 lbs.
Width 35.75"
Width (Door Open 90 with Handle) 45.38"
Width (Door Open 90 without Handle) 40.75"
Energy
Energy Consumption (kWh/Year) 799
ENERGY STAR® Qualified Yes
Freezer
Door Type Pull Drawer
Drawer Divider Yes
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle SmartPull™ Handle
Freezer Light LED Lighting
Ice Bin / In-Door Ice Icemaker & Ice bin in the freezer
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 048231803212
Materials and Finishes
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Contour Door Yes
Fingerprint & Smudge Resistant Exterior Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
Refrigerator
Adjustable Door-in-Door® Bins Yes
Cantilevered Shelves Yes
Cool Guard Yes
Crisper Bins 2 Humidity Crisper
Door Bin Construction 1 Piece (Clear)
Door-In-Door® with ColdSaver™ Panel Yes
Folding Shelf 1
No. of Bins 8
No. of Shelves 4 Split (3 Fixed + 1 Folding)
Refrigerator Light Micro Surface LED
Shelf Construction Spill Protector™ Tempered Glass
Summary
Display Type Smooth Touch Control / White LED
Series LG
Type French Door
Refrigerator ThinQ® Smart Features
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
wi-fi Enabled Yes
Works with Amazon Alexa, Google Assistant
Temperature Range (°F)
Freezer 41 / 37 / 33 / 29 / 5~ -7
Water & Ice System
Craft Ice™ Daily Ice Production 0.4 lbs
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Ice & Water Dispenser
Dual Ice with Craft Ice™ Yes
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 3.0 + 3.6 lbs (Craft Ice 27 Sets)
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Measured Fill Yes
Water Filter LT1000P
Full-Convert Drawer™
Full-Convert™ Drawer Capacity 3.6 cu.ft.

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 70.25"
  • Depth: 38.125"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 29.5 (cu. ft.)
  • Fresh Food Capacity: 17 (cu. ft.)
  • Freezer Capacity: 8.9 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

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* Documents require Adobe Reader.

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 12/5/2024 to 1/1/2025 Must be postmarked by: 3/1/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 3/1/2025.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 10/28/2024 to 12/9/2024 Must be postmarked by: 1/9/2025

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 1/9/2025.

Poster Image

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Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.4 out of 5

55% of reviewers recommend this product.

3 Stars

Buyer be aware.

Rebecca23 12/2/2024

I bought this April 18 2023 and by August 2024 just past the warranty the craft ice maker needed to be replaced. Also the control panel needs to be replaced. It took me quite awhile to hook the refrigerator to the app and the people that brought it to my house took the freezer handle off to get it through the front door and the handle never worked properly until then.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Would not recommend to anyone.

Breanna Ger 11/27/2024

I purchased this Fridge at the end of 2017 this Fridge quit cooling food in the Fridge and Freezer. When we called the repair shop because the 5 year warranty is up. The repair shop said LG has a lot of issues and that the cost of labor would be expensive and the repairs may only last another 6 months. Repair shop told us to put the money towards a new fridge. When the Fridge is only 6 years old. Im beyond Frustrated
Originally posted on lg.com

No, I do not recommend this product

5 Stars

LG is the way to go

Pam in Utah 11/21/2024

When I moved to my current address I purchased all LG appliances. I love them all. The fridge with the craft ice a gas range dishwasher and microwave. When my washer punks out I plan to buy LG again. People told me not to buy LG but I didnt listen and I am a happy person
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Warranty Disappointment

TREBLACE 11/19/2024

The compressor went on our 2-year-old unit. Even with the extended warranty there has been no luck as the service tech is unable to get a replacement compressor anywhere in the US. What good is the warranty if there are no replacement parts??
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Size and features we wanted

Bama1952 11/15/2024

We purchased our refrigerator because our 12/15 year old LG had started to fail. Our new refrigerator is awesome has all the features we wanted with split door two ice makers and the convertadrawer feature. Price was good got the color we wanted and delivered on time. Everything has been perfect.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Not a fan of LG

HungryMatt 11/1/2024

This refrigerator has been trouble from the beginning. Both ice makers have been replaced evaporator and condensers have died also. Worst part has been trying to get a promised food replacement check 2 months and still being put off.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Dont buy it

Suzmar67 10/30/2024

It completely broke before a year old and couldnt be fixed
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Horrible customer service

Jmdll 10/17/2024

Craft ice maker broke. LG sends technician replaced ice maker. Ice maker breaks again LG sends another technician. Technicians says cant fix the plug from fridge to ice maker is damaged and is not repairable. Called customer service and they explained the part is damaged. Not by anyone but LG technicians and they wont cover to replace fridge. No one can fix the issue and LG not taking responsibility. $3k wasted. Never ever will I buy any LG product.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Refrigerator and awesome features

Noellmichele 10/12/2024

The absolute Vest refrigerator I have ever had I could never live with out it Customer service is top notch
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Refrigerator part

Al2747 10/12/2024

I bought a part for my refrigerator. The customer service was dead on.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Natosha 10/8/2024

The craftedice down in the bottom is not very good. Still waiting for a parts still.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Ice ball times

Bianca1 9/27/2024

The ice balls take a long time to make. There should have been changes to ice shapes such as balls or regular.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

having options for shelvingIt is compromisedtho

md4ls 9/18/2024

We thought for the money that this would be a better product. And when calling for customer service they wanna mask over the problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Features would be fantastic if they worked.

Mickey1000 9/9/2024

I bought this refrigerator from Home Depot June 13 2024. It has not worked since entering my home. We waited the 48hours suggested by delivery logistics company and it did not work after eating that time. We have had 3 repair services and the last one the repairman sent by LG could not figure out how to get the parts into the refrigerators sealed compartments.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

It has great features and nice layout. Very large

David Maier 9/9/2024

We bought our Lg frig at Home Depot and bought the 5 year extended warranty. We have been waiting for a repairman for a week. We lost food and is only four years. It appears to be the compressor
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Absolutely Amazing

Duger 9/7/2024

I made this purchase a while back and have been extremely pleased since day one. I really love the craft ice cubes and the split door to access items that I frequently use. I would absolutely buy another LG refrigerator in the future if needed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible ice production

Dwilhelm 9/7/2024

This freezer stopped producing our 6 per day round ice just after our warranty was up. Now we are getting error codes as well as slow ice production up top too. We are lucky to get 2 round ice cubes a day. Now our freezer is making a whining noise. We also get a FFE code that shows on the screen. So upset that we spent this much money for it to not even last 2 years. We thought buying a LG appliance was a smart move. Smh Poor quality at an expensive price.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

It is a great refrigerator with all the features.

KSN1 9/7/2024

I was given prompt efficient professional friendly and courteous service. My LG refrigerator is working like a charm.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

use the 1 year mfr warranty - but Great fridge

collinsfam444 8/30/2024

We really love our refrigerator -- The downside is that we had the fan replaced 2x the ice maker 1x the compressor 2 times within the first year - Make sure you take full advantage of the mfgr warranty - we had to call and schedule a repair person to come out and fix it - this took time but the new compressor has its own long warranty I think it is 10 years?? Make sure you dont over stuff the freezer and keep the doors/drawers closed. If it is in a cabinet enclosure - pull out the refrigerator to clean the vents regularly. We put in an open vent on the outside of the cabinet to help with the air flow. We havent had any issues other than the air vent getting clogged with dust and pet hair It is truly an awesome fridge as long as the compressor and fans work or get them replaced ASAP.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Great Features Terrible Reliability/Service Costs

JeffG1 8/29/2024

We purchased this model new in 2021 for a new home along whit a whole suite of LG appliances. I would compare the fridge to a 1960s British sportscar....the best driving experience ever but ridiculously expensive to keep on the road and poor service. The fridge has all the options you could want and plenty of space for all our food/drink. We had our first unit for around 2 years when the compressor quit. Had to have service guy out 3 times empty fridge every time before LG would replace fridge even though they were aware of compressor issues with our model. Finally paid for a replacement fridge but prorated the payment which ended up costing us approx $840 for the exact same unit that had just quit. Now we had the ice maker fan bearing fail at 14 months on the new unit and LG is charging us $400 for a 30 minute repair and a $140 replacement part. While we love the fridge when it runs hence the 2 stars I cant recommend it when its cost us approx $1250 in service calls in 4 years.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Not happy very disappointed so far.

JFurFur 8/20/2024

I bought my LG Fridge a few months ago. I was so excited only to find out the delivery people werent comfortable delivering it up 1 step to get in my house. 1 of the drivers said she wasnt strong enough so it sat in my garage for a couple weeks till they could get 2 other people out. As for the fridge itself my excitement has changed to disappointment. The craft ice maker stopped working wet quickly. I called to get help and warranty work to fix the problem only to have the agent hang up on me because they dont have a service technician in my area. I then started having an error code on the front display EE. F. I was unable to connect it to my phone through the link. So I called back customer service and they told me its a circulation error and they will fix it when they come out to fix the other issue. Well Ive now called several times over the last couple months with no help. They keep telling me they have no service technician in my area they will call me back. So for MONTHS Ive had no craft ice from the freezer or ice or water through the door. I do like the fact that the middle draw can be freezer or fridge. I really dont have much to say right now due to my frustration or paying thousands of dollars and not being able to use every feature.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Do not Just DONT

Gntltch21 8/6/2024

Bought this refrigerator a second time believing lg as it was a fluke. Nope just after a year refrigerant leak again Meaning no ice again and melting ice cream and everything bad in freezer AGAIN
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Awesome

Consumer 88 8/1/2024

Love this The black stainless steel is awesome Not as much wiping as the regular. Ref is very spacious. Love the 2 ice makers
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Love Refrigerator

Anna70 7/31/2024

Love the refrigerator but having ice maker issues and difficulty getting it repaired other than that its great.
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Nice Refrigerator

Lucy Cho 7/30/2024

I bought the refrigerator during the pandemic two years ago We waited three months to get the fridge raider because they didnt have any in stock and we had it for two years This year it had broken already.. Lucky we had insurance they did come out and fix it but we had lost a lot of food and they dont deduct all the food that I have lost.. They only cover $300
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Great features

Missing 624 7/29/2024

Ordered June 23th and still havent gotten it yet.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Disappointed

Llmcgrath 7/25/2024

Paid a lot for this refrigerator and it is not dependable. The freezer gets stuck in defrost and everything thaws. Tech replacers can and now it sounds like a tractor in our kitchen. Not real satisfied. Wont purchase LG again.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Very disappointed

RJW1 7/22/2024

I love the size of the refrigerator and the middle drawer that keeps our drinks perfectly cold but the ice makers are another story...I have an ice maker on the counter to make ice even though the refrigerator has 2 They were both out at the same time and honestly the one in the door cant make enough ice to keep up and the craft icemaker takes days to make one. Not the best purchase I have ever made very disappointed. I guess I should have gone with what someone told me to only buy an LG TV not appliances.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Best Fridge Ive ever owned

Macinoregon 7/19/2024

This is a wonderful fridge. But it is big so measure your opening I was giddy about the craft ice and the slim ice/water dispenser in the fridge door - perfect It holds sooooo much and the slide back shelf is great. I purchased my first LG products this year and couldnt be happier.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Very disappointed in LG

Mark Francis 7/17/2024

LG does not fulfill their promises in regards to rebates we bought 4 new appliances and should have gotten a $500 gift card LG has used every excuse possible to not send us the rebate their Customer Service presidential representative Didnt communicate with us in a timely manner and no one from LG Would call us with an Explanation as to why they wouldnt fulfill their requirements on the rebates. LG Should be ashamed of their customer service. I pray that none of our appliances break down because I have very little faith In LG Repairing our appliances. Dont buy from LG.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Beautiful refrigerator with ice ball creator

Robert0000 7/13/2024

When its working correctly its terrific. But in two years this is the second craft ice maker Ive installed.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

I will never purchase another LG again.......

Daniel n 7/13/2024

I bought this a month ago and had to wait a month for it to be delivered. Ive had issues since it arrived. The front doors dont close completely the center seal will hang up and leave a gap between the doors. I called for service after 4 days and then had to wait a week to get someone out to look at it. All the time trying to adjust it per your instinstructionsthe manual. The service rep adjusted the door the best he could and then told me that was all he could do. I will just have to live with it. Also the right outer door will not open all the time we have to fight it. Were in our 70s. Why do we have to put up with poor products? NOT TO MENTION THAT WE PAID $3000 FOR THIS.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Nothing but problems.

Only 18 months 6/26/2024

We bought this fridge a little over one year ago. Since then we have had a service guy out three times to work on it for various issues most recently because the unit wouldnt cool. The first time he come out Was because the craft icemaker would not make ice. The second time the service tech was out. was because the icemaker in the door nor the craft icemaker would make ice. Most recently the service tech was out because the unit would not cool. Diagnosis was the compressor was out and various other things were wrong with it. So in the 18 months we have had the refrigerator both icemakers have been replaced we are currently three weeks out waiting for a new compressor. In my opinion we paid $4000 for a refrigerator that has been nothing but trouble. Needless to say I would avoid LG products at all cost
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great unit

Bambam1111 6/22/2024

I bought this a year ago its worked amazing The shelves are adjustable which is amazing The craft ice is awesome everybody that comes over loves it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great Fridge

PT2006 6/20/2024

Thus far this has been a great fridge. Love the space and the flexibility of the mid drawer to be fridge or freezer.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Not happy with the customer relations from LG

Mark Francis 6/17/2024

We are happy with the Refrigerator the problem was LG wouldnt give us the rebate for $500 for buying 4 items. Got the run around and are still waiting for our rebate.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Best Refrigerator Ive ever owned

Macinoregon 6/15/2024

The best refrigerator I have ever owned. It is big - be sure to measure. We had to make adjustments to the upper cabinet for it to fit. But the quality of this fridge is exceptional. Even with the ice maker in the door - it has tons of door storage. The outer access to the right door is fabulous. The center drawer is great - no more opening doors to access the drawer. And it is deeper than expected. The options for ice are fun. We use the regular ice in the door ice maker and the craft ice in the freezer. My only complaint and its not a big deal is that when the freezer ice is full the ice falls out to the floor of the fridge. The opening in back is cut out to accommodate the ice maker but makes the opening too big. I just keep a yardstick handy in the kitchen to move the ice out. I love the craft ice.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great products outstanding customer service

Kemberly Cortez 6/14/2024

Lg has the absolute best customer service Ive ever had to deal with Highly recommend their products. I have 3 appliances and love them all
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

LRMDS3006D Fridge and reps gone bad

Was a good fridge until 6/7/2024

The fridge was brand new when I purchased my home 1 year and half ago. The compressor went bad almost one month ago. The repair team at LG was contacted. They coordinated for a company that comes to my area once a week. After three trips and one repair and almost four weeks my fridge is still not workiing. I contacted LG again after the second time and oh yeah I had insulin and almost 2000 of food spoil only to be told give it a few more days My issue was then elevated the Presidental team only to be told lets give it more time This was all done via text wich I hate because alot of things could be miss interpreed. More importantly this is NOT a quick way to resolve an issue. I dont knock your protocols however the individuals who are responsible for ensuring this are handle in a timely manner lack empathy and are no proactive nor do they have the ability to be proactive to include the rep at the presidential liaison team. I have had to be off of work because of this I have requested numerous callbacks only to not have that happen. I can understand if the broken product was a TV or washer or dryer however this is a fridge a quality of life product that should be handled quickly.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Broke down within 2 weeks.

Unhappy Charlie 6/5/2024

Bought it almost 3 months ago and I still do not have it. Had to have the store pick it up and fix it twice. Asked to get a brand new one and was told the request was declined by LG. They are still trying to fix the one I originally purchased. Was told LG products were the best in the business. Not real happy.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

$4000 worth of Garbage

DDSDST 6/1/2024

This unit stopped working exactly one month after it was purchased. The motor and other components had to be replaced I asked for a new unit to no avail. The following year last month it stopped working again. Customer care was and is trash. It took almost 3 weeks for us to get a technician. I finally had to call my state office of consumer affairs which when LG got wind is when they reached out. They sent a whole bunch of unnecessary parts before assigning a tech. The tech didnt need them so they are just taking up space in my house. I honestly hate that I entered into a buy agreement with this company and pray they REEP what they have sewn as they have taken advantage of me and many other customers.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

We love the sphere maker and how roomy it is

Dcthews 5/27/2024

We bought this 6 months ago and have not been sorry. We love the ice machine. We love the spear Maker. Its such a roomy fridge and freezer. Its perfect for us
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Poor quality

Mb17 5/17/2024

Havent had it a full year yet and the rubber seals around the refrigerator door are coming off.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Feactuers

Wens0065 5/17/2024

I love my appliances I have the thinQ FrigStove and Microwave.I Really enjoy the air fryer and front knobs with the lock feature on the stove. The double drawers and craft ice is great in the refrigerator as well as the quick access door. The microwave is lg inside and beautiful outside. My dishwasher is absolutely fantastic the extra tray on top is great and the turbo wash is exactly that. I would definitely recommend all these products to anyone. also an added bonus is the wifi
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

good refrigerator

Dan 59602 5/15/2024

Love this refrigerator but the main ice unit failed about 6 months in warranty covered it. Then craft ice maker failed about 14 months in and my extended warranty covered it. Moral to the story buy the 3 year extended warranty it will pay for itself. Other than ice making units all else has been great
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Mreiss27 5/12/2024

I would not by another one. Has to many issues and no customer service
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Beware of this unit.

Only 18 months 4/30/2024

Ive had this fridge for about a year now. I have called for service on the ice makers twice already in that 1 year. We have had to replace both ice makers to this point and the craft ice maker is once again not working properly. There is not a lot of room inside the fridge to store items like milk jugs tea pitchers etc. After talking to some service repair men I would recommend looking at an alternate brand of refrigerator. Customer service is little to no help so thats another reason to avoid LG.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Emad taha 4/21/2024

Nice I bought it and doing great so far this is our second unit
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Problems

Ruby14 4/17/2024

I havent had it not even a year. It has stopped freezing and making ice 2 times. Im still waiting for it to get fixed. I do reset it but I should not have to keep resetting the freezer and the ice maker.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

size of frig if it worked

annerer 4/7/2024

dont buy this refrigerator. it went out of warranty i few months ago. lg doesnt help and ice maker already broke save your money and go with different company called 2x nasty customer service. got cut off chat 4 more times because they dropped off 3 of the 4 times i dropped 1x
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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