The mission of Dave's Appliance, Inc. is to be a leader in its regional market of home appliances, mini- split heat pump systems and related service of both, by means of an exceptional reputation and an unfailing policy of quality customer service. We believe the customer is our most valuable asset and will work to achieve a positive, life-long relationship based on the highest standards of conduct and ethics.
Dave's Appliance, Inc. is a family-owned corporation that began in 1977, after its founders, David and Denise Ketchen, closed their Western Auto hardware franchise to focus specifically on selling and servicing home appliances. Since then, the appliance industry has transformed from local American invention sold in corner stores to global products sold in a multitude of national retailers. Nevertheless, it is our small-town integrity, responsive service, and competitive buying power that distinguish us from the rest.
Since our beginning in 1977, Dave's Appliance, Inc. has reinvested in Winthrop, its surrounding towns and the state of Maine through school and charity sponsorships, volunteerism, and membership in area chambers of commerce and regional economic development organizations.
It is the policy of Dave's Appliance, Inc. to work directly with the customer in selecting products especially suited to their tastes while practicing fair price negotiation. For the past four decades, we have strived to build our business on excellent, long-lasting relationships with both contractors and consumers. It is the welfare of our customers and their pride in their homes that are our greatest priorities.
The owners and associates of Dave's Appliance, Inc. have consistently enjoyed sole rapport with developers, landlords, builders, cabinet-makers, plumbers, and electricians. Not only do we value their confidence in us a retailer, we reciprocate in kind by delivering the best customer service possible to their clients.